Plans & Reports
Residents' Satisfaction Survey
The annual residents' satisfaction and opinion survey provides useful feedback to Council on residents' perception of Council services.
The objectives of the survey are to:
- Identify the communities' perception of Council services and activities.
- Provide a cost-effective means of performance measurement for some activities where other performance measures would be expensive or impractical.
- Identify areas where improvements in service delivery may be required.
- Allow comparison with performance of other Councils.
An independent firm undertakes the survey because the survey needs to be carried out objectively and credibly.
A copy of the 2011 Residents' Survey is at the below link.
About this page
|First added:||2 March 2009|
|Last updated:||22 July 2011|