Residents' Satisfaction Survey

The annual residents' satisfaction and opinion survey provides useful feedback to Council on residents' perception of Council services.

The objectives of the survey are to:

Identify the communities' perception of Council services and activities.
Provide a cost-effective means of performance measurement for some activities where other performance measures would be expensive or impractical.
Identify areas where improvements in service delivery may be required.
Allow comparison with performance of other Councils.

An independent firm undertakes the survey because the survey needs to be carried out objectively and credibly.

A copy of the 2011 Residents' Survey is at the below link.

First added:	2 March 2009
Last updated:	22 July 2011

Or, If you would like to discuss a matter on this page, feel free to contact us:

Southland District Council
P.O. Box 903
Invercargill 9840
Phone: 0800 732 732
Fax: 0800 732 329
emailsdc@southlanddc.govt.nz