We welcome you to contact us with any feedback or anything else you would like to discuss. Contact details for SIESA are as follows:
Phone: 0800 732 732
Fax: 0800 732 329
Or you can visit your local Southland District Council office:
Stewart Island: 9 Ayr Street, Oban
Invercargill: 15 Forth Street, Invercargill
If you have a complaint about SIESA we encourage you to contact us through any of the means above. There is no charge to lodge a complaint with SIESA and your feedback is important to us. If you have raised a complaint with SIESA, and;
If we cannot resolve your complaint, you can contact Utilities Disputes on 0800 22 33 40 or go to www.utilitiesdisputes.co.nz (external link) . Utilities Disputes is a free and independent service for resolving complaints about utilities providers.